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Payments & Cancellation policy

 

Arrival / Departure

  • Check-in: after 14:00
  • Check-out: until 12:00

 

Cancelation

  • For non-refundable prices:

- In case of cancellation, the customer will be charged the full value (100%) of the reservation.
- In case of no-show, the customer will be charged the full value (100%) of the reservation.

  • For all prices except of non-refundable:

- In case of cancellation up to 7 days before arrival, the entire amount of the reservation will be refunded.
- In case of cancellation from 7 days before arrival, up to 1 day before arrival, the customer will be charged only the value of the first night.
- In case of cancellation on the day of arrival, the customer will be charged the full (100%) value of the reservation.
- In case of no-show, the customer will be charged the full (100%) value of the reservation.

 

Pets

  • Pets are not allowed

 

Children

  • All children under the age of 18 must be accompanied by at least one adult.
  • All children from 2 years old and above, are counted as adults for billing purposes.
  • All children under 2 years old can stay free of charge. Please let us know so we can provide you with a baby cot and high chair.

 

The price includes:

  • V.A.T.
  • Municipality Tax

 

The price excludes:

  • Accommodation tax: 1,5€ / person / night

 

Payment policy:

  • Debit / Credit card guarantee or bank deposit is required to secure your reservation.
  • The Hotel reserves the right to pre-authorise debit/credit cards prior to the guest's arrival.
     

 

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